Privacy Policy

Welcome to Her Shop's Privacy Policy. At Her Shop, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or services. By accessing or using Her Shop, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you use Her Shop:

  • Personal Information: This includes your name, email address, postal address, and phone number when you make a purchase or create an account.
  • Payment Information: We collect payment information, such as credit card details or other payment methods, to process your transactions securely.
  • Device and Usage Information: We automatically collect information about your device and how you interact with our website, including IP address, browser type, operating system, and usage patterns.
  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website and gather information about your browsing behavior.

How We Use Your Information

We use your personal information for various purposes, including:

  • Order Processing: To process and fulfill your orders, including sending order confirmations, tracking information, and contacting you regarding your purchases.
  • Account Management: To manage your Her Shop account, including password resets, order history, and preferences.
  • Communication: To communicate with you about promotions, updates, and customer support inquiries.
  • Personalization: To customize your experience on Her Shop, including product recommendations and content tailored to your interests.
  • Analytics: To analyze and improve our website, products, and services, including understanding how users interact with our site.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our policies.

Sharing Your Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in running our website and services, including payment processors, shipping partners, and marketing providers.
  • Legal Compliance: We may disclose your information when required by law, in response to a court order, or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

Your Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can also opt out of receiving promotional communications from us.

Security

We take reasonable measures to protect your personal information, but no data transmission or storage system is completely secure. We cannot guarantee the security of your data.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at info@hershop.co.uk

By using Her Shop, you agree to the terms outlined in this Privacy Policy. Thank you for choosing Her Shop. Your privacy is important to us.

Last Updated: September 2023